ASQ

Exclusive Content & Downloads from ASQ

ISO 9000 and Organizational Effectiveness: A Systematic Review

Summary: The authors conduct a systematic review of empirical studies of the ISO 9000 standard's impact. Most of the reviewed studies focused on positive impacts. This review highlights the need for more critical and diversified approaches to examining ISO 9000. It also reveals some of the practical implications of ISO 9000 for managers.

Please sign-in or register to download this information. Registration is FREE and gives you access to ASQ's articles, case studies and general information.

Sign In

OR

Register

Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Learn More

Subscribe to Quality Management Journal

Access this and ALL OTHER Quality Management Journal online articles. You'll also receive the print version by mail.

Subscribe
  • Topics: ISO 9000
  • Keywords: Certification, Effectiveness, ISO 9000, Reviews
  • Author: Boiral, Olivier
  • Journal: Quality Management Journal