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It's a Matter of Time: Ship Servicers Use Quick Kaizen to Shorten Long Turnaround

Summary: A team of quality experts at the Yokosuka Calibration Laboratory, U.S. Naval Ship Repair Facility and Japan Regional Maintenance Center (SRFJRMC), used a series of five-day kaizen events to shorten service lead time by 68 percent. Improvement occurred even while the shop increased its workload to maintain one of the world’s largest and most sophisticated aircraft carriers. The team qualified as a finalist in ASQ’s 2008 International Team Excellence Award process.

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