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Imaging Core Lab Takes Quality Beyond Regulatory Requirements With ISO 9001

Summary: Medical Metrics Inc. (MMI), had an existing quality management system structured to meet FDA regulations, but it was missing a framework to help drive organizationwide improvement. MMI worked with an external consultant to create an integrated management system—a fusion of regulatory requirements with the ISO 9001 framework—and received certification to the standard in less than seven months. MMI continues to make its quality management system stronger after passing the audit. Though MMI’s certification is recent, it is already seeing improvements to the timeliness of deliverables to clinical trial sponsors. MMI also reports an increase in quality awareness from the ISO 9001 implementation and has received positive feedback from sponsors.

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