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A Menu for Disaster and Healthy Alternatives, The Semi-Complete Quality Professionals' Cookbook

Summary: AT&T Bell Labs. Adminstrative Systems
Quality Training and Consulting Team
Cost cutting and productivity
Interactive workshops
Procurement Business Unit
Customer service / satisfaction
Promoting quality and participation
Leadership

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  • Topics: Total Quality Management
  • Keywords: Total Quality Management (TQM)
  • Author: Bailey, M.; Bragar, G.; Cormaki, A.; Murray, C.; Paranteau, C.
  • Journal: Journal for Quality and Participation