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Total Quality Leadership and the Steering Committee: Planning for Successful Steering Committees

Summary: Metrics and measurement
Juran on economic value of quality
Effective meeting management
Teamwork
Group problem solving and decision making
Coordination and communication issues
Organizational change
Roles

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  • Topics:
  • Keywords: Steering committees
  • Author: Ciampa, Dan
  • Journal: Journal for Quality and Participation