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Understanding the 1992 Malcolm Baldrige Award Criteria: The Baldrige Criteria-Better, Tougher and Clearer for 1992

Summary: Human Resource planning
Employee Involvement
Continuous Improvement
total quality management

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  • Topics: Baldrige Program
  • Keywords: Employees,Malcolm Baldrige National Quality Award (MBNQA)
  • Author: Brown, Mark Graham
  • Journal: Journal for Quality and Participation