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Can Computers Improve How We Use Quality's Tools? Using Quality's Tools: What's Working Well?

Summary: TQM adopters & their problem solving phase
Use patterns of: seven basic quality tools, seven new management tools, other tools
Computer aided meetings
Quality industry survey findings

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  • Topics: Quality Tools, Problem Solving
  • Keywords: Quality tools,Problem solving
  • Author: Ceridwen, Janice
  • Journal: Journal for Quality and Participation