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Is quality improvement floundering? What the Ceo must do to lead the quality revolution

Summary: Ford Motor Company
ITT Corporation/Jabsco
Britain's Best
W. Edwards Deming
Continuous improvement
Leadership requirements
Quality and Productivity

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  • Topics: Total Quality Management
  • Keywords: Total Quality Management (TQM)
  • Author: Dugan, George
  • Journal: Journal for Quality and Participation