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Do you have a Grumpy or a Sleepy on your team? Hi ho, hi ho, it's off to self-managed work we go

Summary: Implementation
GTE Telephone Operations
Employee relations
Organizational development
Case study/parody (trials, pitfalls and learnings)

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  • Topics: Teams
  • Keywords: Self Directed Work Teams (SDWT)
  • Author: Smith, Curtis G.
  • Journal: Journal for Quality and Participation