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Determining the probability that total quality will succeed in your company Calculating your total quality commitment

Summary: Commitment factor
Success and threat factors
Strategy factor
Process factor
Plan factor
Build Awareness
Survey questions/Using the result of McKinsey & Company

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  • Topics: Total Quality Management
  • Keywords: Total Quality Management (TQM),Implementation
  • Author: Brown, Mark Graham
  • Journal: Journal for Quality and Participation