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Making your first or next step easier can start by walking in another's shoes for awhile Our road to quality is paved with employee involvement

Summary: Mission, Values, Priorities
Development of Employee Involvement Program
Steering committee
Continuous Quality Improvement
Problem Solving process

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  • Topics:
  • Keywords: PennDot Pennsylvania Dept. of Transportation
  • Author: Kline, Robert M.; Young, Noreen C.
  • Journal: Journal for Quality and Participation