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Quality leadership in Asia Four mountains to cross

Summary: Attachment to hierarchy
Vestigial bureaucracy
Aversion to risk-taking
Allegiance to the status quo
Management's attitudes toward workers
International competitiveness
Lead by example-walk the talk

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  • Topics: Total Quality Management
  • Keywords: Total Quality Management (TQM)
  • Author: Smolenyak, Megan
  • Journal: Journal for Quality and Participation