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Organization Development Consulting

Summary: Organization change consultants must be skilled in assessing readiness, processing perspective on resistance, growing internal resources, and providing open and nonjudgmental feedback. Consultants, however, should never supplement leaders since the natures of their power are different, but complementary. Leaders have responsibility and accountability for problems encountered that consultants don't have. A consultant's primary job is to help others solve their problems. Developing internal resources is another responsibility of consultants because it is unlikely that outside influences can sustain change in the day to day organization. Long-term change comes about through internal people working under a meaningful strategy and a set of objectives based in constructive beliefs about the nature of the task and each other.

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  • Topics: Leadership, Change Management
  • Keywords: Leader,Change,Quality consultants,Resistance,Organizational improvement initiatives,Feedback
  • Author: Smith, W. James
  • Journal: Journal for Quality and Participation