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Managing by Wandering Around

Summary: Tom Peters' phrase "Managing by wandering around" was intended to improve connection and communication, but a major issue is how to do a sincere inspection of the company without being perceived as a scary intrusion. Making the rounds, however, does serve many executive purposes: it can demonstrate in a tangible way that an executive is interested in a particular area; it enables the communication of a tone, style and perspective; it is an opportunity to show commitment to the vision and core values of the organization; and it provides a chance to communicate in person the organization's strategic plan. Things that an executive should look for while making the rounds are: aligned efforts with the organization's vision or strategy; heroics and extraordinary efforts; actions which reflect, or fail to reflect, the core values of the organization; and opportunities to demonstrate a leadership trait that is key to moving the organization to a new plateau.

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  • Topics: Leadership
  • Keywords: Performance,Executives,Management skills,Communication,Core values,Strategic planning,Leadership,Vision
  • Author: Bell, Chip R.
  • Journal: Journal for Quality and Participation