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Syndromes of Mismanagement

Summary: Management incompetence can be defined as an inability to successfully build teams to out-perform the competition. Managers mainly fail because they can no longer depend on their own skills once they are promoted to a position requiring them to work through others to achieve success. Failure has more to do with having undesirable qualities than lacking desirable ones. The Hogan Development Survey (HDS) was designed to identify characteristics that create career limitations in managers and executives. The survey also provides feedback to enhance leadership effectiveness. Using this tool, it is possible to identify six dominant syndromes of mismanagement that contribute to the mistrust and poor morale that make it impossible to build a successful team. While all managers may exhibit some of these behaviors when under pressure, real problems occur only when the person in command denies the behavior and continues to engage in the same destructive manner. Since derailment themes co-exist with strong social skills that cannot be detected during a conventional assessment interview, it is recommended that managerial candidates be screened using psychological measures or structured interviews with their direct reports.

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  • Topics: Teams, Leadership, Human Resources
  • Keywords: Management styles,Performance appraisals,Teams,Leadership,Evaluation,Human resources (HR),Ergonomics
  • Author: Hogan, Robert T.; Fernandez, Jorge E.
  • Journal: Journal for Quality and Participation