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Leading Wholeheartedly

Summary: [This article may be available for free to Teamwork & Participation Forum members on the "Members-Only" portion of ASQ's website.]In an interview with Deborah Hopen, Robert Staub explains that the heart of leadership is a framework for understanding and acting upon seven fundamental drivers of effective leadership. Leave one out, Staub says, and leadership effectiveness is crippled. Failure is ultimately driven by a breakdown in EQ (emotional intelligence), particularly the lack of courage or heart. Courage can be further divided into the courage to confront and the courage to be confronted. Without both, there can be no integrity. Coaching and counseling are two effective leadership tools. Coaching is directional and goal oriented, whereas counseling is more supportive. They can be done separately or together. A leader must coach, counsel, and challenge, but, Staub points out, a smart leader will let himself be coached, counseled, and challenged as well.

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  • Topics: Change Management, Leadership
  • Keywords: Change strategies,Coaching,Vision,Leadership,Human factors
  • Author: Staub, Robert
  • Journal: Journal for Quality and Participation