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Turning Practitioners Into Trainers

Summary: New government regulations have brought many changes to the Federal Aviation Administration. These new practices add education and training requirements to human resources policies and processes. Supervisors must be up to date on every content area. To tackle the job of delivering training to supervisors and managers, a virtual team was commissioned to develop a model that relies on subject matter experts becoming trainers for their areas of expertise. The team first launched a training needs assessment and course evaluation program. Specialists were then recruited for a three-day training program that turned the practitioners into trainers. The actual lesson plan for the program is given in detail to guide organizations that do not have a formal program for developing training capabilities in subject matter experts.

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  • Topics: Teams, Human Resources
  • Keywords: Case study,Federal Aviation Administration (FAA) Training Techniques,Employee education & training,Virtual teams,Human resources (HR)
  • Author: Sappington, Roberta
  • Journal: Journal for Quality and Participation