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Consequences and Changing Behaviors

Summary: Performance management systems combined with an organization's strategic planning process create organizational success through successful performance of employees. The concepts of performance management are based on the theories of behavioral psychology � future behaviors are influenced by what happened in the past. A process flow diagram, the ABC model, shows how antecedents and consequences affect behaviors in a cyclical fashion. Performance management systems based on this ABC model are effective for changing individual and group behaviors when correctly applied. Four scenarios provide an opportunity to test your understanding of when and how to apply the concepts associated with the ABC model.

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  • Topics:
  • Keywords: Performance management,Behavior modification,Strategic planning,Organizational culture,High performance organizations,Employee education & training
  • Author: Hopen, Deborah
  • Journal: Journal for Quality and Participation