ASQ

Exclusive Content & Downloads from ASQ

Fidelity Wide Processing Wins Team Excellence Award Competition

Summary: Fidelity Wide Processing, winner of this year's International Team Excellence Gold Award, began its continuous improvement journey in 1997, leveraging the Malcolm Baldrige National Quality Award and Six Sigma to develop its current quality system. The Bulk Shipping Process Management Team was selected to participate in the competition, based on its significant results, involvement of cross-functional teams, and enthusiasm. The methods used for aligning with the team excellence award criteria are described briefly.

Anyone with a subscription, including Site and Enterprise members, can access this article.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Journal for Quality and Participation

Access this and ALL OTHER Journal for Quality and Participation online articles. You'll also receive the print version by mail.

  • Topics: Teams
  • Keywords: AQP Team Excellence Award Winner,Business plans,Case study,Continuous improvement (CI),Cross functional teams,Quality awards,Team effectiveness
  • Author: Nourse, Linda; Hays, Paula
  • Journal: Journal for Quality and Participation