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Preparing for the Unexpected: Teamwork for Troubled Times

Summary: Whether a team's goal is to do contingency planning for the entire organization or merely to deal with problems facing its own members, the principles of disaster-response contingency planning provide a useful framework to ensure quick and effective crisis resolution. The first step in developing a contingency plan is to identify and prioritize those disasters most likely to occur so that a detailed action plan can be developed for each situation. Make sure everyone in the organization knows about the plan and is trained in the specific duties required. A periodic plan review will help train new members of the team and will assure inclusion of organizational changes. Within an organization, individual departments, workgroups and teams face disasters on a smaller scale. Many of these crises can be prevented or minimized by developing action plans that focus on prevention and early remediation. In addition, backup strategies must be developed in case the plans don't work. And finally, teams should bring ideas for upgrades to the master contingency plan to the attention of the contingency management team.

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  • Topics: Teams, Problem Solving
  • Keywords: Business plans,Contingent workforce,Disaster planning,Management teams,Problem solving,Team effectiveness,Teamwork
  • Author: Robinson, Christine
  • Journal: Journal for Quality and Participation