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Become a Better Communicator by Keeping Your Mouth Shut

Summary: Leaders who can keep their mouths shut and ears open have a better chance of being heard, believed, and followed. The author's experience in a Catholic monastery taught him that silence is indeed golden. It is only through silence that an alternative voice beyond our self-serving subconscious may be heard. Those who have the patience to wait in silence are often generously rewarded. Corporations are made up of hundreds or thousands of individuals, so it is unlikely operating principles can be readily mandated that will engage and motivate them. Simple showing up and listening may be a worthwhile business strategy.

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  • Topics: Leadership
  • Keywords: Management skills,Management styles,Organizational culture,Communication,Leadership,Listening
  • Author: Moore, Kenny
  • Journal: Journal for Quality and Participation