ASQ

Exclusive Content & Downloads from ASQ

Hawthorne's Twice-Taught Topics

Summary: Chunking, or breaking training programs into modules, provides flexibility and optimizes students' time, but deciding how much time to devote to each modular topic can be difficult. Edgar Allan Poe's essay on Hawthorne's twice-told tales is used to explain the impact of too little or too much information. Each training module should be constructed to deliver one and only one skill or knowledge point that the student can complete in one sitting, whether it is 15 minutes or three hours. Training must be designed with clear learning objectives. Each chunk of the training program is reduced to its smallest teachable part to allow the student to either go through the entire course or choose only those sections needed to complete a given task.

Anyone with a subscription, including Site and Enterprise members, can access this article.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Journal for Quality and Participation

Access this and ALL OTHER Journal for Quality and Participation online articles. You'll also receive the print version by mail.

  • Topics: Human Resources
  • Keywords: Adult and continuing education, Knowledge management (KM), Learning styles, Training and presentation techniques
  • Author: Berstene, Tom; Kalnbach, Chuck
  • Journal: Journal for Quality and Participation