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Teamwork Pays

Summary: It is generally believed that teamwork has a positive effect on the profitability of a company, but because teamwork is a complex group dynamic, it must be defined in order to measure the results that would support this claim. This article defines a team as a group of people in one department or task area with common skills or product output in their goals. The process of how a team works together is examined, and it is shown how increased productivity or reduced waste is the result when teams have clear, attainable goals. Advocates of teamwork and team building need to demonstrate that their claims are supported by hard data. Kirkpatrick's four-stage model is described as specifically relevant in measuring the effect of team-building intervention on business goals.

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  • Topics: Teams
  • Keywords: Behavior modification,Business performance,Business results,Teamwork,Team building,Team effectiveness,Group dynamics
  • Author: Mattick, Bonnie; Miller, D. Glen
  • Journal: Journal for Quality and Participation