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Two Additional Properties of a Model for Quality Control of Administrative Processes

Summary: Two additional properties of a decision rule useful in determining whether qualified coders, typists, key punchers, or other producers are meeting quality standards are presented. Tables are given which facilitate application.

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  • Topics: Sampling, Inspection, Statistical Process Control (SPC)
  • Keywords: Acceptance sampling,Administration,Decision making,Performance management,Inspection,Process control,Qualification
  • Author: Minton, George; Krivitsky, Zigmund F.
  • Journal: Journal of Quality Technology