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Teamwork and Cooperative Learning: An Educational Perspective for Businesses

Summary: Although educators have been slower than business people to recognize the potential of total quality management (TQM) as a means for product improvement, educators are now reporting success with the process. TQM's emphasis on leadership, teamwork, and continuous improvement holds great promise for educators because it combines many practices that educational research has shown to be effective. Although some of these practices have been used for some time in the educational field, they lacked a structured management approach within which research findings could be effectively implemented. Now that education has followed the lead of business and has found the management method it needed, it may be time for business to follow the lead of educators in areas where they have enjoyed success by implementing some of the essential components of TQM: the effective use of teamwork and cooperative learning.

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  • Topics: Leadership, Total Quality Management, Problem Solving, Statistical Process Control (SPC)
  • Keywords: Consensus,Decision making,Group dynamics,Leadership,Total Quality Management (TQM),Statistical methods,Problem solving,Process control,Morale
  • Author: Weller, L. David Jr.; Hartley, Sylvia H.
  • Journal: Quality Management Journal