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Positive Effects of Work on Family Life: A Case for Self-Managed Work Teams

Summary: Self-managed work teams (SMWTs) redesign the workplace primarily to improve quality, productivity, and timeliness. A side effect of this redesign is that it involves skills, such as conflict resolution and listening, that can potentially spill over into employees' family life. Survey data from 114 employees from a technical division of AT&T located in the south-central United States were used to examine the association between SMWT work characteristics and employees' perceptions of positive spillover into family life. The data indicated that employees who perceived their jobs to be characterized by making good use of their skills and having high autonomy, skill variety, communication, and cooperation were likely to perceive positive effects of work on family life. Theoretically, this provides support for the "spillover" conceptual framework. In practical terms, it suggests that the SMWT management strategy can be expected to have continuing positive influences on the family institution to the extent that it continues to be adopted by organizations.

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  • Topics: Teams
  • Keywords: Family life,Work,Self Directed Work Teams (SDWT)
  • Author: Stanley-Stevens, Leslie; Yeatts, Dale E.; Seward, Rudy Ray
  • Journal: Quality Management Journal