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An Evaluation of Quality Improvement Project Selection Alternatives

Summary: [This abstract is based on the authors' abstract. A longer abstract is available on the journal's website]

QI (quality improvement) project selection based on the theory of constraints (TOC) is introduced. The selection process is compared with other traditional selection processes. Findings indicate that the TOC-based QI project selection process produces the best results.

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  • Topics: Total Quality Management, Project Management, Theory of Constraints
  • Keywords: Total Quality Management (TQM),Quality improvement (QI),Project management,Goldratt's Theory of Constraints (TOC)
  • Author: Draman, Rexford H.; Chakravorty, Satya S.
  • Journal: Quality Management Journal