ASQ

Exclusive Content & Downloads from ASQ

Quality Management Training in Small to Midsized Manufacturing Firms

Summary: [This abstract is based on the authors' abstract. A longer abstract is available on the journal's website]

The results of an empirical study investigating the relationship between quality management training efforts and organizational performance in small- to medium-sized manufacturing firms are reported. Findings suggest that training has a significant impact on performance. Family-owned businesses are less likely to conduct training than nonfamily owned businesses, perhaps explaining the relatively high failure rate of family-owned businesses.

Anyone with a subscription, including Site and Enterprise members, can access this article.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Quality Management Journal

Access this and ALL OTHER Quality Management Journal online articles. You'll also receive the print version by mail.

  • Topics: Quality Management, Small Business
  • Keywords: Quality management (QM),Small business
  • Author: Ryan, Chuck; Deane, Richard H.; Ellington, Ned P.
  • Journal: Quality Management Journal