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Flowcharting with Excel

Summary: [This abstract is based on the author's abstract. A longer abstract is available on the journal's website]

A method is presented for teaching flowcharting using Microsoft Excel. While the focus is on the academic environment, the method is relevant for corporate trainers and novice users. Flowcharting is treated as a graphical language with its own vocabulary and syntax. Suggestions and precautions enhance the legibility and communicative power of the tool. In addition, extensions are offered to allow customization of individual process maps to specific user needs.

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  • Topics: Engineering, Process Management
  • Keywords: Flowcharts,Reengineering,Process analysis
  • Author: Heiser, Daniel R.; Schikora, Paul
  • Journal: Quality Management Journal