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Traditional Management, Quality Management, and Constraints Management: Perceptions of ASQ Members

Summary: [This abstract is based on the authors' abstract.] To date, no empirical studies have investigated the philosophical differences between traditional management (TM), quality management (QM), and constraints management (CM) approaches to business decision-making. Several characteristics seem to separate these approaches, however, and they are examined here from the perspective of educators and practitioners. A survey of perceptions indicates that TM is viewed as radically different from the other two approaches, which are viewed as somewhat different from one another. The survey also indicates the educators´┐Ż perceptions differ from those of practitioners.

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  • Topics: Quality Management, Theory of Constraints
  • Keywords: Management styles,Quality management (QM),Quality philosophy,Surveys,Theory of constraints (TOC),Comparison,Educators
  • Author: Gupta, Mahesh; Adams, Arthur; Raho, Louis
  • Journal: Quality Management Journal