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A Study of User Requirements for COTS: Computer Off-the-Shelf Software Solutions

Summary: [This abstract is based on the authors' abstract.]Three new standards to be applied when adopting commercial computer off-the-shelf (COTS) software solutions are discussed. The first standard is for a COTS software life cycle, the second for a software solution user requirements life cycle, and the third is a checklist to help in completing the requirements. The standards are based on recent major COTS software solution implementations.

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  • Topics: Software Quality, Customer Satisfaction and Value
  • Keywords: Computer software,Customer requirements,Software configuration management,Software quality
  • Author: Al A'ali, Mansoor A.; Al-Mahmood, Seema A.; Al-Zobaidie, Ala
  • Journal: Software Quality Professional Magazine