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Making Six Sigma Last

Summary: The problem encountered when attempting to define Six Sigma is that in practice the definition is different for every organization using the methodology, making any definition insufficient to enable analysis of what is missing or needs to be enhanced in Six Sigma. An examination of Six Sigma training and tool sets shows things missing in Six Sigma fall into three major groups: technical but not statistical, nontechnical, and statistical. A recent trend indicates that in response to increased demand, the need to expand capacity for development of Black Belts has led to a weakening of the talent pool of developers and trainers. Yet another trend leading to further shortcomings in the Six Sigma Body of Knowledge (BOK) is that increasing competition in the field of Six Sigma consulting has resulted in a tendency to cut corners on the BOK they attempt to deliver. A continuation of the trend to water down Six Sigma training will result in BBs and GBs with less and less capabilities unless customers become more discerning and consultants more assertive and skillful in guiding their customers.

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  • Topics: Six Sigma
  • Keywords: Black belt (BB),Body of Knowledge (BOK),Green belt (GB),Six Sigma,Training design,Training effectiveness assessment
  • Author: Parr, William C.
  • Journal: Six Sigma Forum Magazine