Exclusive Content & Downloads from ASQ

Making Cultural Change Happen: Putting Management Transformation Theory to Use

Summary: Operational definitions of management, management transformation, culture, and cultural change are presented and then applied to the development of a "mechanics" of cultural change. Overcoming personal, addictive, habitual attitudes and behaviors is identified as the cornerstone of cultural change. Enabling people to change is presented as an alternative to directing or guiding them to change. Three disciplines of knowledge, studied and applied at three levels of analysis, are combined into a pincer envelopment strategy for accomplishing management transformation. The roles of various physical, natural, and behavioral disciplines are examined, and a summary of an embryonic emerging theory and mechanics of cultural change and management transformation is presented. Sixteen assumptions that form the foundation of the author's perspective are given.

No one would talk much in society, if he know how often he misunderstands others.
--Johann Wolfgang von Goethe
It is a consolation to the wretched to have companions in misery.
--Publilius Syrus
Necessity is the plea for every infringement of human freedom.
--William Pitt
New ideas do not always make old sense.
Grasp the subject, the words will follow.
--Marcus Porcius Cato

Please sign-in or register to download this information. Registration is FREE and gives you access to ASQ's articles, case studies and general information.