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E' Quality: Contributing to Business Excellence

Summary: The article sets out the business case for promoting equality for women and men in organizations, using the analogy of quality costs versus the costs of nonconformance and the Irish Business Excellence Model (IBEM) as the mechanism for pursuing equality along side

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  • Topics: Cost of Quality
  • Keywords: European Foundation for Quality Management (EFQM),Cost of quality (COQ),Ireland,Equality
  • Author: Drew, Eileen; Edgeman, Rick L.
  • Journal: Quality Engineering