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The Thought Map

Summary: [This abstract is based on the authors' abstract.] The thought map is invaluable in any focused work effort for capturing the multitude of questions that arise, the many possible paths for seeking solutions, the work performed, and the solutions obtained. A potential weakness in statistical techniques like design of experiments and statistical process control is their placement in an artificial framework or roadmap commonly referred to as a model for continuous process improvement. These roadmaps are most often defined as sequential paths of activities and decisions. The sequential nature of the defined improvements places limitations on thoughts and work. Many questions, thoughts, and ideas are generated in a random or sporadic fashion. The tendency is to structure these thoughts in a sequential framework. However, the very essence of parallel thinking and learning is a critical asset in identifying key areas for process and product improvement.

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  • Topics: Data Quality, Statistical Process Control (SPC), Process Management, Design of Experiments
  • Keywords: Continuous improvement (CI),Critical thinking,Data collection,Statistical process control (SPC),Statistical methods,Process improvement,Process control,Design of experiments (DOE)
  • Author: Hild, Cheryl; Sanders, Doug; Ross, Bill
  • Journal: Quality Engineering