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A White Paper: Quality at the Crossroads of Organizational Excellence and the Academy

Summary: [This abstract is based on the authors' abstract.] A new professional organization was birthed at Colorado State University in November 1998. The Multinational Alliance for the Advancement of Organizational Excellence (MAAOE) brings together leaders from many disciplines. They are bonded by a shared desire to investigate, create, disseminate, and apply multidisciplinary and multicultural knowledge for assisting organizations in their quest for excellence. Organizational excellence models are used to assess international quality prize applicants and are applied by many organizations for self-assessment purposes. MAAOE's origin, vision, guiding principles, and strategic intents are presented.

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  • Topics: Global Quality, Total Quality Management
  • Keywords: Performance management,Organizational culture,International quality,Globalization,Total Quality Management (TQM)
  • Author: Dalrymple, John; Edgeman, Rick L.; Finster, Mark; Guerrero-Cusumano, Jose-Luis; Hensler, Douglas A.; Parr, William C.
  • Journal: Quality Engineering