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Quality Assurance in a Lobster Processing Company: A Case Study

Summary: [This abstract is based on the authors' abstract.] Steps for developing and analyzing a quality system are presented for a company that processes lobster, shrimp, and fish. Special features of the industry are described. ISO 9002 elements can be related to the company's products and production system, and quality analysis can lead to product and process improvement.

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  • Topics: ISO 9000, Process Management, Quality Assurance
  • Keywords: Case study,ISO 9000,Process improvement,Quality assurance (QA),Quality system
  • Author: Renaud, Isabelle; Yacout, Soumaya
  • Journal: Quality Engineering