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Integrating the Many Facets of Six Sigma

Summary: [This abstract is based on the author's abstract.] A unified characterization of Six Sigma is provided by examining the process from the perspectives of business economics, organizational theory, competitive strategy, and industrial statistics. It is shown that the core methodological basis of Six Sigma consists of principles borrowed from empirical inquiry, aided by techniques from quality engineering, problem solving, and marketing.

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  • Topics: Engineering
  • Keywords: Quality improvement (QI), Six Sigma, DMAIC, Competitiveness,
  • Author: de Mast, Jeroen
  • Journal: Quality Engineering