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Kaoru Ishikawa: What He Thought and Achieved, A Basis for Further Research

Summary: Kaoru Ishikawa's basic philosophy and achievements are described in the book Kaoru Ishikawa - The Man and Quality Control, which was published in September 1993. This book was written in order to capture the late Ishikawa's life in print. Ishikawa believed that superior quality is readily accepted anywhere in the world; that companywide quality control (CWQC) should embrace the doctrine that human nature is fundamentally good; and that quality control begins and ends with education. He firmly trusted that CWQC should spread all over the world. Ishikawa purported that when quality is improved in a creative way, cost is reduced and productivity is increased. Thus, quality can be a cause of cost reduction and productivity increase.

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  • Topics: Quality Control
  • Keywords: Companywide Quality Control (CWQC), Education, Quality control (QC), Quality circles
  • Author: Kondo, Yoshio
  • Journal: Quality Management Journal