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Applying the Toyota Production System to a Healthcare Organization: A Case Study on a Rural Community Healthcare Provider

Summary: [This abstract is based on the authors' abstract.] Over the years, the Toyota Production System (TPS) has evolved from a manufacturing concept to a participative design for large scale change management. TPS can be a powerful intervention technique, even in industries like the healthcare industry that are unaccustomed to such advanced production techniques. The process of applying TPS to a healthcare organization is described, and the challenges, problems, and outcomes are analyzed. Remedies for enhancing the success of TPS implementation are addressed.

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  • Topics: Process Management, Continuous Improvement
  • Keywords: Healthcare industry, Change management, Toyota Production System (TPS), Organizational improvement initiatives, Case study
  • Author: Collins, Kevin F.; Muthusamy, Senthil K.
  • Journal: Quality Management Journal