ASQ

Exclusive Content & Downloads from ASQ

Product Liability: Beyond Loss Control -- An Argument for Quality Assurance

Summary: [This abstract is based on the authors' abstract.] Companies should pay close attention to the relationship between product liability claims and effective quality control programs. Suits are generally filed under three categories: negligence, breach of warranty, or tort liability. Properly implemented quality assurance initiatives allow a company to track all aspects of the operation in order to determine where waste and defects are occurring. Courts are looking beyond a simple defect for evidence the company is exercising due diligence. Quality systems also provide documentation control that prevents “smoking guns” from becoming financial liabilities.

Please sign-in or register to download this information. Registration is FREE and gives you access to ASQ's articles, case studies and general information.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Quality Management Journal

Access this and ALL OTHER Quality Management Journal online articles. You'll also receive the print version by mail.

  • Topics: Quality Management
  • Keywords: Product liability, Compliance, Liability prevention, Quality management (QM), Quality assurance (QA)
  • Author: Boehm, Thomas C.; Ulmer, Jeffrey M.
  • Journal: Quality Management Journal