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A Statistical Analysis of ISO 9000-Related Data

Summary: [This abstract is based on the authors' abstract.] The importance of ISO 9001 certification to companies worldwide is reflected in an ISO survey released in December 2006. The results of a research project conducted in Portugal attempt to answer questions regarding ISO 9001 implementation in Portuguese regions and several ultra-peripheral regions in Europe where similar challenges and difficulties arise.

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  • Topics: ISO 9000, Quality Management
  • Keywords: ISO 9000, Certification, European Community (EC), Quality management system (QMS), International quality study (IQS)
  • Author: Sampaio, Paulo; Saraiva, Pedro; Guimaraes Rodrigues, Antonio
  • Journal: Quality Management Journal