Exclusive Content & Downloads from ASQ

Process Improvement: Using Toyota's A3 Reports

Summary: [This abstract is based on the author’s abstract.] Toyota created A3 reports as a means of identifying and solving problems. These reports, printed on a single sheet of paper, are an effective tool because in addition to text, they contain pictures, diagrams, and charts to improve communication. However, no study has as yet been published explaining how to implement A3 reports in manufacturing. This study examines how A3 reports were implemented in a successful process improvement project in aircraft maintenance and repair operations. The duration of the improvement effort is approximately four weeks and is divided into four distinct phases. Additional research is suggested to demonstrate the effectiveness of A3 reports in reducing waste and creating value.

Please sign-in or register to download this information. Registration is FREE and gives you access to ASQ's articles, case studies and general information.

Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Quality Management Journal

Access this and ALL OTHER Quality Management Journal online articles. You'll also receive the print version by mail.

  • Topics: Six Sigma, Lean, Process Management
  • Keywords: Lean manufacturing, Process improvement, Six Sigma, Goldratt's Theory of Constraints (TOC), Toyota Production System (TPS)
  • Author: Chakravorty, Satya
  • Journal: Quality Management Journal