ASQ

Exclusive Content & Downloads from ASQ

Exploring the Use of Lean Thinking and Six Sigma in Public Housing Authorities

Summary: [This abstract is based on the authors' abstract.] Inadequate funding for federal housing programs for low-income families and the elderly makes it necessary for public housing authorities to find ways to make do with less. In response, a few of these organizations have turned to private-sector quality management practices such as Lean thinking and Six Sigma. Whether these practices can be successfully applied to housing authorities is explored by providing an overview of Six Sigma and Lean, investigating challenges that will be encountered during implementation, and examining experiences of similar organizations adopting these practices. A case study shows how these principles can be applied in an affordable housing process.

Anyone with a subscription, including Site and Enterprise members, can access this article.


Other Ways to Access content:

Join ASQ

Join ASQ as a Full member. Enjoy all the ASQ member benefits including access to many online articles.

Subscribe to Quality Management Journal

Access this and ALL OTHER Quality Management Journal online articles. You'll also receive the print version by mail.

  • Topics: Six Sigma, Lean, Process Management
  • Keywords: Six Sigma, DMAIC, Lean manufacturing, Public sector, Local government, Process improvement, Quality improvement (QI), Cost management, Case study
  • Author: Kumar, Sameer; Bauer, Kenneth F.
  • Journal: Quality Management Journal