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Book Reviews

Summary: Books reviewed in this column include Lead With Respect: A Novel of Lean Practice, by Michael Ballé and Freddy Ballé; The Certified Quality Improvement Associate Handbook, third edition, by Russell T. Westcott and Grace L. Duffy; and a series of books on "Leveraging Lean" in healthcare settings.

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  • Topics: Quality Management
  • Keywords: Lean, Quality management, Leadership,
  • Author: Radziwill, Nicole; Zrymiak, Dan; Thürer, Matthias
  • Journal: Quality Management Journal