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Analytical modeling of supply chain quality management coordination and integration: A literature review

Summary: Development of analytical models on coordination and integration of quality management in the supply chains context is an ongoing research avenue. The purpose of this paper is to identity the main contributions, model types, applied tools, and research trends on analytical modeling of supply chain quality management (SCQM) coordination and integration. This paper develops a comprehensive literature review and a taxonomical classification on the studies published from 2000 to 2018, which proposed analytical models for SCQM coordination and integration. The pending issues to be solved in analytical modeling of SCQM coordination and integration are focused on how to develop dynamical models that incorporate a greater number of factors and agents of the supply chains. The new models to be proposed should consider multiple products, time periods, supply chain levels, and adequate performance indicators and objective functions, which allow analyzing how quality management practices affect the supply chain overall performance.

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  • Topics: Quality Management
  • Keywords: Coordination, Integration, Modeling, Supply chain quality management, Taxonomy
  • Author: Cogollo-Flórez, Juan M.; Correa-Espinal, Alexander A.
  • Journal: Quality Management Journal