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Socio-Technical Analysis as a Religion: A Convert's Primer to Socio-Tech

Summary: This article explores the beliefs and values of socio-technical systems (STS) and self-managing teams. Concepts covered include overthrowing Taylorism and the assembly line to give employees greater control over their work, establishing minimum critical specifications, and the practical issues of making organizations more effective. The authors offer "ten commandments" and five steps for achieving STS, providing a case study example of STS in a bagel factory.

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  • Topics: Human Resources
  • Keywords: Sociotechnical systems (STS), Work systems, Self-directed teams, Self-managing teams, Adaptive organizations
  • Author: Hitchcock, Darcy; Lord, Linda
  • Journal: Journal for Quality and Participation