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The Battle of the Toolbooks

Summary: No matter what the job, it takes the right tools do get it done. These tools can include how-to procedures, forms for organizing information, checklists, and models for understanding important concepts. They may be found in books available from many sources. A survey investigates more than two dozen books published within the past six years that provide tools for leaders, change agents, facilitators, and consultants. Tables comparing key features of the books accompany reviews. Each book is rated based on applicability and usefulness.

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  • Topics: Quality Tools, Benchmarking, Human Resources, Teams, Leadership
  • Keywords: Book, video and / or software review,Quality tools,Best practices,Work instructions,Facilitators,Human resources (HR),Organizational learning,Team building,Leadership
  • Author: Robinson, Christine
  • Journal: Journal for Quality and Participation