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Leadership Development at Toronto Rehab: Aligning Thinking With Behavior

Summary: A case study reveals how Toronto Rehabilitation Institute (Toronto Rehab), a rehab teaching hospital created by the merger of three hospitals, designed its leadership development initiative to encourage managers to adopt behaviors compatible with new overall corporate strategy. Detailed descriptions are given of seven steps Toronto Rehab used to successfully integrate leadership development with performance management to augment their overall organizational strategy. Sidebar articles provide an overview of the process and tools used in the initiative and the six frames of mind provided by the SmartSkills´┐Ż system.

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  • Topics: Career Development, Change Management
  • Keywords: Case study,Healthcare industry,Professional development,Organizational improvement initiatives,Change management,Performance management,Behavior modification,Communication
  • Author: Richards, Brett; Howard, Patricia
  • Journal: Journal for Quality and Participation