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Creating What You Want

Summary: In an excerpt from her book The Trouble With Thinking: The Dangerous Trip From in the Head to Out the Mouth, the author recounts her experience helping a team of computer consultants realize the dangers of compartmentalizing people and data. People’s minds are wired to compartmentalize in order to make sense of and rationalize the world at large, but it leads to escalating suspicion and defensiveness. Once made to realize its part in the creation of the problem, the team was free to participate in the creation of a solution. A sidebar article reviews the author’s book.

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  • Topics: Human Resources, Career Development
  • Keywords: Human resources (HR), Human relations, Human factors, Attitude, Cooperation, Problem solving
  • Author: Powers, Lauren
  • Journal: Journal for Quality and Participation